This privacy protection policy, personal data processing, and use of cookies represent a fundamental commitment on our part to all those who interact with our company. Therefore, we advise you to read this document, as it outlines our privacy policy, and we want you to be aware of and understand how we handle the information you provide while browsing our website. Accessing and using this website, www.azoreanliving.com, hereinafter referred to as the website, grants the visitor the status of user.
Identification of the website owner
Azorean Living Management, Lda, headquartered at Av. D. João III, n.º 3 3-D, 9500-310 Ponta Delgada, registered with the Ponta Delgada Commercial Registry under the unique registration and identification number nº 517220407, hereinafter referred to as Azorean Living, is the legitimate owner and, consequently, responsible for the website. As such, Azorean Living is committed to ensuring the privacy of users’ personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons in relation to the processing of personal data and the free movement of such data (GDPR).
1. Definition
1.1. Personal data refers to any information, of any nature and format, including sound and image, related to an identified or identifiable individual. An individual is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identification number or one or more specific elements of their physical, physiological, psychological, economic, cultural, or social identity.
1.2. Cookies refer to the temporary storage of small text files that a website, when visited by the user, places on their computer or mobile device through the web browser. The placement of cookies helps the website recognize the user’s device the next time they visit.
2. Data Controller and National Supervisory Authority
2.1 Azorean Living is the entity responsible for the collection and processing of users’ personal data, including the categories of data collected, how they are processed, and the purposes for which they are used.
2.2. The Portuguese supervisory authority is the Comissão Nacional de Proteção de Dados (CNPD): Avenida Don Carlos I, nº134 1.º Andar, 1200-651 Lisbon, email geral@cnpd.pt.
3. Personal Data Collected and Purposes
3.1. During access to the website and its navigation, a set of technical data is automatically collected, which is temporarily stored in specific files and automatically deleted after a certain period. The collection of this data serves purely technical purposes, such as connection configuration, system security, network administration, and optimization of our site. The data we refer to includes the following:
3.1.1. IP Address of the Requesting Processor;
3.1.2. Geographical Location Information;
3.1.3. Information about Your Visits and Use of This Website, Including Visit Duration, Page Views, and Navigation Paths;
3.1.4. Date and Time of Access;
3.1.5. Name and URL of the Downloaded File;
3.1.6. Volume of Data Transferred;
3.1.7. Transfer status information, including its completion;
3.1.8. Identification data of the browser software and operating system;
3.1.8. Website from which you accessed our website;
3.1.10. Keyword you used to search for our website;
3.1.9. Internet Service Provider Name.
Before disclosing another person’s personal information, you must obtain that person’s consent for the disclosure and processing of their personal data in accordance with this policy.
3.2. During the visit to the website, Azorean Living may collect personal data from the user (e.g., name, email, and contact number when filling out the contact form).
3.3. To fill out the contact form on the contact page, you are required to provide your name, phone number, email, subject, etc. A dialog box labeled “message” is also provided, where you can leave additional information that may include other personal data.
3.4. Azorean Living may offer the option to subscribe to a free newsletter service to visitors of its website. The purpose of this service is to provide subscribers with relevant information within the areas of interest covered by the services provided by Azorean Living. To use this service, you will be required to provide your email address. You may unsubscribe from the newsletter service at any time by following the instructions provided at the end of each newsletter.
3.5. The personal information sent to us through our website will be used for the purposes specified in this policy. Therefore, we may use your personal information for the following purposes:
3.5.1. To engage in business relationships; 3.5.2. To personalize the website;
3.5.3. To enable the use of services available on our website;
3.5.4. To send statements, invoices, and payment reminders to partners;
3.5.5. To send email notifications requested by users;3.5.6. To handle complaints made by users related to our website;
3.5.7. To keep our website secure and prevent fraud;
3.6. By using the Azorean Living website, the user agrees to accept this Privacy Policy, as explained in this section of the website. If you do not agree with the terms of this Privacy Policy, we ask that you do not provide any personal data through this website to Azorean Living. 3.7. The user guarantees that the personal data provided to Azorean Living is true
and is responsible for notifying any changes to this data.
4. Retention Period of Your Data
The user’s personal data will be retained for the period necessary to comply with legal obligations. In the absence of a specific legal requirement, the user’s personal data will be stored and kept for a period of 12 years after the last alteration, update, or interaction with Azorean Living. After this period, the data will be deleted.
5. Storage of Your Personal Data
The personal data collected and processed by Azorean Living is stored on servers with limited, monitored, and controlled access, located in facilities specifically designed for this purpose, namely certified data centers.
6. Transfer of Your Data to Other Entities
The provision of certain services by Azorean Living may involve the transfer of your data to other entities, even if they are located outside of Portugal. In such cases, with your consent as provided by this policy, Azorean Living will strictly comply with the applicable legal provisions, particularly regarding the determination of the adequacy of data transfers to specific countries in relation to personal data protection and the requirements applicable to such transfers.
7. Data Security and Confidentiality
The commitment and goal of Azorean Living is to ensure the quality and integrity of the information provided by users of the website. To achieve this, we have implemented necessary measures at both technological and organizational levels to keep the information secure. These measures include authentication/access control systems (login and password), the use of firewalls and intrusion detection systems, and the logging of actions performed by Azorean Living employees on personal data of website users.
8. Use of Cookies
This website uses cookies to improve its service. Some cookies are essential to ensure the functionalities provided, while others are intended to enhance performance and the user experience. You should not continue to access our website after the cookie alert if you do not agree with their use.
9. Rights of Data Subjects
In accordance with applicable legislation, the user has the right to access and rectify their data, as well as the right to request its deletion, object to its processing, and obtain its restriction or portability, as applicable. You may also object to your data being used for the purpose of creating your customer profile; in this case, you will not benefit from personalized offers or services. Additionally, you can request at any time to stop receiving our communications for marketing and advertising purposes.
These rights can be exercised by directly contacting Azorean Living:
By mail: Av. D. João III, n.º 3, 3 – D, 9500-310 Ponta Delgada – Portugal
By email: geral@azoreanliving.com
10. Social Media Links
We allow links to social media platforms, but we are not responsible for their privacy and security policies, nor are we responsible for the processing of data once you connect to social media sites. As these are links to external websites, applications, or systems outside of Azorean Living, they are subject to their own privacy policies. These social media platforms may collect information about users’ activities on the internet, including on our website. We recommend reviewing the terms of use and privacy policies of these social media platforms to understand exactly how they use personal data and the procedures for deleting or limiting the processing of that data.
11. Applicable Law
In the event of any controversy or claim of any nature related to this website, Portuguese law will apply, regardless of any conflict of applicable laws. All legal actions or proceedings arising from or related to this privacy policy, its validity, application, compliance or non-compliance, or the subject matter of this privacy policy, will be subject to the jurisdiction of the Portuguese courts, and the user consents and submits to the jurisdiction of these courts in the cases indicated, and agrees to submit any dispute relating to this matter to the jurisdiction of the Judicial Court of the District of Ponta Delgada.
12. Updates to this privacy policy
Azorean Living reserves the right to change this agreement without prior notice, considering that this privacy policy is subject to constant changes due to changes in current legislation. The date of the last update to this document is indicated by the legend “last revision” at the bottom of this document. Changes to this privacy policy will come into effect when published on the website.
