Last updated: 2026
These Terms & Conditions govern access to and use of the website www.azoreanliving.com, as well as the content, features and services made available through it.
By accessing, browsing or using this website, the User acknowledges that they have read these Terms & Conditions and agrees to comply with them.
The website www.azoreanliving.com is operated by MR Lodge Management, Lda., a private limited company, with Portuguese Tax and Company Registration Number 517 220 407, with registered office at Avenida D. João III, n.º 3, 3.º D, 9500-310 Ponta Delgada, Azores, Portugal, which carries out its commercial activities under the brand Azorean Living, hereinafter referred to as Azorean Living.
Email: geral@azoreanliving.com
The Azorean Living website is intended to present, promote and provide information and services relating, in particular, to:
The information available on the website is of an informational and commercial nature, without prejudice to the specific terms applicable to the contracting of each service.
Use of this website implies acceptance of these Terms & Conditions.
Whenever a particular feature, booking or service is subject to specific conditions, those conditions will be made available to the User at the appropriate time and will supplement these Terms.
Accommodation bookings made through the website are specifically governed by the Booking Policy & Terms of Stay, available on the website.
In the event of any conflict regarding matters specifically related to a booking or stay, the conditions expressly applicable to the contracted booking shall prevail, without prejudice to any rights granted to consumers by law.
The User undertakes to use the website lawfully, responsibly and in accordance with these Terms & Conditions and applicable legislation.
Any use that may:
is prohibited.
Azorean Living reserves the right to restrict or prevent access to the website where there are indications of abusive or fraudulent use or use likely to compromise its security or operation.
Azorean Living seeks to ensure that the content and information made available on the website is accurate, clear and up to date.
Nevertheless, material, typographical, technical or updating errors may occur and will be corrected as soon as they are identified.
Descriptions, photographs, characteristics, equipment, services and other information relating to the accommodation are intended to provide an accurate representation of the actual conditions existing at the time of publication.
However, changes may occur as a result of maintenance, replacement of equipment, decoration, property improvements or other circumstances that do not materially alter the essential characteristics of the accommodation or service provided.
A material or manifestly obvious error published on the website may not, by itself, be interpreted as creating an obligation to contract under the incorrectly displayed conditions, without prejudice to any rights granted to consumers by law.
The website allows the User to search for accommodation and, where available, make bookings and contract certain services electronically.
Before completing a booking, the User must carefully verify the information provided, including dates, number of guests, accommodation, price and applicable conditions.
Where technically available, the booking process will allow the User to identify and correct the information entered before final confirmation.
Completion of a booking is subject to availability, payment and the applicable commercial conditions.
Terms relating to prices, payments, cancellations, changes, check-in, check-out, security deposits, damage, relocation and other matters relating to the stay are governed by the Booking Policy & Terms of Stay.
Prices, campaigns, promotions or commercial conditions displayed on the website correspond to the information available at the time of consultation.
The final price applicable to a booking or service will be the price presented to the User during the relevant contracting process, before confirmation.
Where taxes, charges or additional costs are legally applicable, these will be displayed or communicated in accordance with applicable legislation.
Promotions, discounts and promotional codes may be subject to specific conditions, validity periods, availability or other expressly stated limitations.
Unless expressly stated otherwise, the website and the content made available through it, including texts, photographs, images, videos, graphic elements, structure, design, logos and other elements, are the property of Azorean Living or MR Lodge Management, Lda., or are lawfully used with the authorisation of their respective rights holders.
The Azorean Living brand, together with its logos, visual identity and distinctive signs, is protected under applicable legislation.
Without the prior written authorisation of the relevant rights holder, the reproduction, modification, distribution, publication, commercialisation, exploitation or use of website content for commercial purposes is not permitted.
Strictly personal and non-commercial use of the content made available is permitted, provided that the corresponding intellectual and industrial property rights are respected.
Unauthorised use may give rise to civil, administrative or criminal liability in accordance with applicable law.
The website may provide links to or integrate features belonging to third parties, including:
The existence of a link to an external website does not mean, unless expressly stated otherwise, that Azorean Living is responsible for, controls or approves its content or practices.
Use of such websites and services may be subject to the terms, conditions and privacy policies of the respective providers.
Azorean Living cannot be held responsible for failures, unavailability, changes or acts exclusively attributable to third-party services or platforms.
Azorean Living seeks to ensure the availability and proper functioning of the website.
However, it is not possible to guarantee that access will be permanent, uninterrupted or entirely free from errors or technical failures.
The website may be temporarily suspended or restricted for reasons including:
Whenever reasonably possible, Azorean Living will seek to restore the normal operation of the website as quickly as possible.
Without prejudice to mandatory consumer rights and circumstances in which liability cannot legally be excluded or limited, Azorean Living shall not be liable for damage or loss resulting exclusively from:
Nothing in these Terms & Conditions shall be interpreted as excluding or limiting liability where such exclusion or limitation is prohibited by applicable law.
The processing of personal data carried out through the website is governed by the Azorean Living Privacy Policy.
The use of cookies and similar technologies is governed by the corresponding Cookie Policy.
The User should consult these documents for specific information regarding the processing of personal data and the use of cookies.
Azorean Living may, at any time, modify, update, add, suspend or remove content, features, products or services made available through the website.
Where confirmed bookings or contracts are concerned, such changes will not affect previously established rights and obligations, unless otherwise required by applicable law or agreed between the parties.
Azorean Living may update these Terms & Conditions whenever necessary, including as a result of changes that are:
The version in force will be the version published on the website at any given time and will be identified by its corresponding update date.
Changes will not have retroactive effect on contracts or bookings previously entered into, unless required by mandatory law.
Any complaint or request for clarification relating to the website or the services provided may be sent to:
Consumers may also submit complaints through the Electronic Complaints Book (Livro de Reclamações Eletrónico), in accordance with applicable law.
In relation to alternative consumer dispute resolution, consumers may consult the official list of Alternative Consumer Dispute Resolution (ADR) entities made available by the competent Portuguese authorities.
In the Autonomous Region of the Azores, the CIMARA — Centro de Informação, Mediação e Arbitragem de Consumo da Região Açores is available, without this reference constituting, in itself, a declaration of voluntary adherence by Azorean Living to arbitration or to any specific entity, unless such adherence or obligation expressly results from the law or from a specific declaration made by the company.
The use of alternative dispute resolution mechanisms does not prejudice the parties’ right to seek recourse before the courts in accordance with applicable law.
These Terms & Conditions are governed by Portuguese law.
Any dispute relating to the use of the website shall be considered in accordance with Portuguese legislation and by the competent authorities or courts having territorial jurisdiction, without prejudice to mandatory consumer protection rules.
For any matter relating to the website or these Terms & Conditions:
MR Lodge Management, Lda.
Trading name: Azorean Living
Tax/Company Registration Number: 517 220 407
Avenida D. João III, n.º 3, 3.º D
9500-310 Ponta Delgada
Azores — Portugal
Email: geral@azoreanliving.com
Website: www.azoreanliving.com
